[Melvin Anthony Rancap]
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Project Name:

[Digital Accessibility]

an internet browser window of SCU LAW Website

I led a university-wide digital accessibility initiative to help ensure Santa Clara University School of Law's digital content met Web Content Accessibility Guidelines (WCAG 2.1 AA) standards in preparation for new federal accessibility requirements.

Year
2025–2026
Organization
Santa Clara University - School of Law
Your role
Digital Operations Manager
Standard targeted
WCAG 2.1 AA
1.1

Goals & audience 

The goal is to make all digital content accessible and inclusive, ensuring every member of the university community can participate fully, regardless of ability.

infographic about accessbility Source: WHO Factsheet

Key Points:

All forms of digital media was the goal target:

  • Website and Emails
  • Video and Audio
  • Software & Web Apps
  • Electronic Documents - PDFS, PowerPoint and Word
1.2

Role & responsibilities 

As the Digital Operatons Manager, I owned 100% of the current published Website and support all stakeholders that produced digital content.

Key Points:

  • Collab with Marketing and Tech team to cover 90% of the digital content being created on campuus.
  • I was personally accountable for audits, remediation, documentation, and training others.
  • Scope: A combination of solo effort and leading/contributing to a larger team
1.3

Tools & technologies 

A combination of built-in tools, plug-ins and AI to fix accessbility issues.

[Screenshot or logo of a tool you used — replace this image]
[TerminalFour]
[Screenshot or logo of a tool you used — replace this image]
[Chrome Browser]

Key Points:

  • Websites and Emails - Sa11y & WAVE
  • Video and Audio - built-in tools within the platforms such as YouTube.
  • Electronic Documents: Microsoft Office Suite - built-in & Google Workspac - Grackle
  • Testing/Audit tools: SCU Web Team build a tool within T4
Instructional Guides/Documentation Video Tutorials 1-on-1 Training sessions
1.4

Process & decisions 

The way I approach a project is to use a technique called, "Divide & Conquer". I break a big problem such as "digital accessibility" in smaller stages/phases/tasks to solve the problem.

infographic about my process
1.5

Challenges & solutions 

The main obstacle I faced during the proeject was stakeholders confused on their role and responsibility in this project.

Challenge Stakeholders' Roles & Responsibilities
How it was addressed Online meetings, Emails and 1-on-1 Sessions
1.6

Results & impact 

I was able to complete the project early before deadline of May 1st in April.

infographic about accessbility

Key Points:

  • Quantitative: audit score before/after, issues closed, compliance level achieved
  • Qualitative: user feedback, team adoption of new patterns, praise/recognition
  • Longer-term impact: New process, guidelines, or culture going forward.